Case Study

Organizational Engagement for First American

Objective

First American sought to improve employee engagement after an internal survey revealed low recognition levels. Employees rarely received acknowledgment from their peers or managers, impacting overall engagement. First American needed a structured recognition program to enhance workplace morale and create a culture of appreciation.

Our Solution

Global Engagement Solutions collaborated with First American to design and implement FA Recognition, a comprehensive employee engagement program. Key features included:

A structured recognition platform allowing managers and peers to celebrate employee contributions in real-time.
Service anniversary recognition to honor long-term commitment.
Employee wellness participation incentives to encourage a healthy and engaged workforce.
Program development based on employee feedback gathered through engagement surveys and focus groups.

Results

Significant increase in employee engagement levels.
Recognition became an integral part of company culture.
First American was recognized on Fortune's 100 Best Places to Work list, attributing this achievement to the FA Recognition program.

By creating a tailored engagement solution, GES helped First American foster a culture where employees feel valued, motivated, and recognized for their contributions.