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Our Privacy Policy

Privacy Policy

Global Engagement Solutions (GES) and its strategic partners are committed to protecting your privacy. This Privacy Policy sets out GES's policy with respect to our collection, use, and disclosure of personal information. This statement applies to all personal information we handle, including online, off‐line, and manually processed data.

Collection of Personal Information

In your dealings with GES you may provide GES with personal information. Personal information for the purposes of this Privacy Policy means information that can be used to personally identify you or is associated with any such information. We also may use "cookies" from time to time to help personalize your online experience. A cookie is a small text file that is stored on your computer to help us make your visit to the site more "user friendly". Cookies provide us with information about your use of the site that can help us improve the site and your experience with it. Any personal information collected about you through cookies will be treated in accordance with this Privacy Policy. You may refuse cookies by turning them off in your browser, however you should be aware that our site like most other popular sites may not work well with "cookies disabled".

Use and Disclosure of Personal Information

Except as part of the sale of all or substantially all of the assets of GES, GES will not sell, trade or rent your personal information to any third party unless we have your consent. We will only use and/or disclose personal information in order to:

  • Deliver communications related to your account;
  • Develop new and enhance existing service and product offerings;
  • Deliver products and services redeemed for in the rewards gallery; and
  • Meet legal and regulatory requirements.

We also reserve the right to use, disclose, sell, trade, or rent data aggregated provided that the data is not linked to any specific individual.

Except where we are required by law to disclose personal information, we will require any person to whom we provide your personal information to agree to comply with our then current Privacy Policy. We will take reasonable commercial efforts to ensure that they comply with our Privacy Policy, however we will have no liability to you if any person fails to do so.

To be able to serve you, your personal information may be collected, stored and/or processed or otherwise used by or on our behalf both inside and outside of The United States and Canada by third party service providers or by GES, to perform functions on our behalf. As a result, that country's courts, governments or law enforcement agencies could obtain disclosure of such information under that country's laws.

Security of Your Personal Information

This site has security measures in place to protect against the loss, misuse and unauthorized alteration of the information under our control. More specifically, our server uses SSL (Secure Sockets Layer) security protection by encrypting all of your personal information to prevent unauthorized individuals from reading this information as it travels over the Internet.

Withdrawal of Consent

Except as required by law, we will not use or disclose your personal information for any purpose for which you refuse us consent or later withdraw your consent. If you withdraw consent, you agree that in spite of this withdrawal we may continue to use the personal information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have to GES. You also understand that we need personal information about you for some services, including those that require delivery or involve an ongoing relationship with GES or our partners. If you refuse to provide us with the information we require or later withdraw your consent to use and disclose this information, we may no longer be able to provide you with these services.

Data Security - To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use and confidentiality of information, either for its own purposes or on behalf of its clients, GES has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we process. However, GES cannot guarantee the security of information on or transmitted via the Internet.

Data Integrity - GES processes personal information only in ways compatible with the purpose for which it was collected or authorized by the individual. To the extent necessary for such purposes, we take reasonable steps to make sure that personal information is accurate, complete, current, and otherwise reliable with regard to its intended use.

Enforcement and Dispute Resolution - GES periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, and completely implemented. GES encourages interested persons to raise any concerns with it by contacting rewards@csistars.com. GES will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this policy.

Changes to this Privacy Policy

GES will occasionally update this Privacy Policy to reflect company and customer feedback or changes to privacy legislation. We encourage you to periodically review this Privacy Policy to be informed of how GES is protecting your personal information.

Your agreement - All information submitted by our customers is voluntary. Submitting information constitutes your consent for GES to use the information for the purpose stated and indicates to us that you are aware of our privacy policy provisions. The practices outlined in this privacy statement apply to all divisions operated or maintained by GES.

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