Case Study

Global Employee Engagement and Recognition Program for Red Hat

Objective

Red Hat needed a global recognition program that could operate across 43 countries while ensuring culturally relevant and in-country reward delivery. They required a solution that allowed managers and peers to recognize each other through both monetary rewards and e-thank yous. A key challenge was ensuring that point values remained equal across all participating countries, providing a fair and consistent experience for employees worldwide.

Our Solution

Global Engagement Solutions partnered with Red Hat to design and implement a truly global recognition program. Our solution included:

  • A comprehensive rewards system spanning 43 countries with culturally relevant reward options.
  • GeoIndexing point values to ensure parity across all locations, allowing employees to receive fair and equitable recognition.
  • Customizable campaigns tailored to sales incentives, service programs, and individual/team achievements.
  • A seamless platform for both managers and peers to acknowledge contributions through monetary rewards and e-thank yous.

Results

The implementation of the Red Hat Reward Zone has driven exceptional engagement, achieving:

  • 98% of associates actively participating in the program.
  • A world-class recognition experience that supports a strong company culture.
  • Increased motivation and alignment with Red Hat’s global values and initiatives.

GES's strategic approach has helped Red Hat cultivate a culture of appreciation and engagement, reinforcing the company's commitment to recognizing excellence across its global workforce.

See How You Can Redefine Success

Get a Demo
Global Engagement Solution's Logo